What is the minimum order quantity (MOQ)?

Minimums vary by hamper. Most festive edits begin at 20–30, made-to-order builds from 10, and bespoke trunks from 10–15. The minimum is shown with each option; ask us about a smaller pilot order.

How long does fulfilment take?

Ready hampers typically dispatch within 7–10 working days of approval; made-to-order and festive builds need 2–4 weeks. Share your delivery date and we plan backwards.

Can you deliver to multiple cities across India?

Yes. Tell us the cities and headcounts in the enquiry form and we coordinate packing, addressing and dispatch from the plan across all 28 states in India with individual recipient tracking.

What personalisation is possible on corporate hampers?

Box sleeves, greeting cards, custom ribbon palettes, debossed company initials, custom brand cards, and fully bespoke builds for flagship moments.

How is pricing decided?

Starting prices are indicative. Your final quote depends on the hamper, quantity and personalisation — shared as a fixed proposal before you commit.

How do the tiers work across budgets?

Our eight hampers range from ₹451 for volume festive builds to ₹5,551 for the Indraprastha trunk. Each option lists its starting price and minimum order quantity; final pricing is confirmed in a fixed quote.

Is there an online checkout?

No — gifting here is by quote. You brief us, we send two or three curated directions with a fixed proposal, and you approve before anything is made.

Terms & Conditions of Service

1. Agreement & Studio Engagement

These Terms and Conditions (“Terms”) constitute a legally binding commercial agreement between Unboxd Gifting Studio (“Unboxd”, “we”, “us”), located at Sector 40, Mohyal Colony, Gurugram, Haryana, India, and the commissioning client or organization (“Client”, “you”).

By commissioning a corporate gifting brief, approving a quotation, issuing a Purchase Order (PO), or authorizing production, you agree to be bound by these Terms in full.

2. Indicative Pricing & Formal Quotations

Prices displayed on unboxd.store across our eight-hamper range (from ₹451 to ₹5,551) and custom hamper builder are indicative base estimates per unit before applicable Goods and Services Tax (GST), custom branding complexity, and freight logistics.

Quotation Validity: All official written quotations issued by Unboxd remain valid for fourteen (14) calendar days from the date of issue. Due to seasonal market fluctuations in dry fruit commodities and rigid boxboard materials, prices are locked only upon formal confirmation and advance payment.
Fixed Proposals: Once a quotation is approved and advance is remitted, the per-unit price is strictly fixed and will not vary, provided the agreed specifications, quantities, and delivery schedules remain unchanged.

3. Minimum Order Quantities (MOQ) & Sampling

Due to batch production, custom dye-cutting, and packaging manufacturing, Minimum Order Quantities (MOQs) apply per hamper line:

Festive & Themed Edits: Standard MOQ of 20 to 30 units depending on the tier.
Bespoke & Executive Trunks: MOQ of 10 to 15 units for premium bespoke editions (Navratna and Indraprastha).
Samples & Approvals: For large corporate runs, pre-production digital mockups or physical sample kits are prepared for client sign-off. Client sign-off on packaging proofs (custom logo sleeves, debossed initials, foil cards) constitutes final approval for mass manufacturing.

4. Payment Terms & Invoicing

Standard Orders: A 50% advance deposit is required upon PO issuance or quotation sign-off to initiate raw material procurement, box assembly, and printing. The remaining 50% balance is payable prior to final dispatch.
High-Value CXO Tiers (Navratna ₹4,751 & Indraprastha ₹5,551): In accordance with studio procurement protocols, high-value heirloom materials and artisanal silverware are procured against an 80% advance payment upon PO confirmation, with the final 20% due prior to dispatch.
Taxation: All invoices are subject to GST under Indian law. Legitimate GST invoices with HSN/SAC codes are issued to facilitate Input Tax Credit (ITC) for corporate buyers.

5. Food Safety, Mithai Shelf Life & Storage (FSSAI)

Unboxd curates all confectionery, dry fruits, chocolates, and mithai exclusively from licensed FSSAI-compliant culinary partners and master sweetmakers:

Perishable Sweets: Artisanal sweets (such as Dharwad Peda, Kaju Katli, Dodha Barfi, and Turkish Baklava) are packaged fresh and have a declared shelf life ranging from 15 to 45 days depending on the item.
Storage Requirements: Hampers containing confections, roasted nuts, or chocolate dragees must be stored in a cool, dry environment away from direct heat and sunlight. Unboxd shall not be held liable for product deterioration resulting from prolonged client warehousing or improper ambient storage post-delivery.

6. Pan-India Shipping & Logistics

We coordinate pan-India dispatches through Tier-1 express air and surface logistics partners (including Blue Dart, Delhivery, DTDC, and specialized freight carriers):

Multi-City Address Accuracy: The Client is solely responsible for ensuring the accuracy and completeness of recipient addresses and mobile numbers in delivery spreadsheets. Re-routing charges resulting from incorrect or outdated addresses provided by the client will be billed at actuals.
Festive Transit Windows: While we plan dispatches backwards from your designated target date, delivery timelines are estimates subject to regional transport conditions, festive courier peak loads, and force majeure events.

7. Inspection, Transit Breakage & Replacement

All delicate items (handcrafted brass diyas, crystal candle stands, ceramic dishes, and glass bottles) are reinforced with protective transit packaging:

Inspection Window: The Client or recipient must inspect shipments upon arrival. Any transit damage, broken pieces, or missing units must be reported to hello@unboxd.store within 48 hours of delivery accompanied by unboxing photographs or video proof.
Immediate Replacement: Verified transit breakages reported within the 48-hour window will be replaced promptly by our studio at no additional cost to the Client.

8. Cancellation & Refund Policy

Because corporate hampers involve customized branding, bespoke packaging manufacturing, and perishable foodstuffs:

Once bespoke printing (custom-branded logo sleeves, foiled gift cards, or debossed initials) or food procurement has commenced, advance payments are non-refundable to cover irreversible production costs.
Should a cancellation request be received before production initiation, refunds will be processed after deducting incurred design, mock-up, and administrative expenses.

9. Intellectual Property & Branding Authorization

The Client warrants that it owns or possesses lawful rights to all logos, trademarks, and artwork provided to Unboxd. The Client grants Unboxd a non-exclusive, limited license to reproduce such assets solely for the production and delivery of the Client's commissioned hampers. Unboxd reserves the right to photograph finished hampers for its studio portfolio and lookbook unless explicitly restricted under a Non-Disclosure Agreement (NDA).

10. Governing Law & Jurisdiction

These Terms shall be construed, interpreted, and governed in accordance with the substantive laws of India. Any dispute, claim, or controversy arising out of or in connection with these Terms or studio orders shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana, India.